Keeping in mind that quality service to the customer is of utmost importance, Riya Chemy has revised its quality system to comply with a well known international standard, ISO 9001 & 14001, thus making it an ISO 9001 & 14001 certified company. Riya Chemy is thoroughly committed to superior quality in the construction chemicals that we manufacture. The standard requires companies to formalize their processes to ensure consistent performance and encourage continuous improvement. Riya Chemy's ISO documentation includes a quality policy manual, operating procedures, and work instructions. Our Quality procedures ensure that our customers consistently receive products and services of the highest quality.
Analyzing the information and feedback given by our customers’, we focus on areas of improvement in both the quality and responsiveness of our service. All of the information in our customer services database is part of quality system records, as required by ISO standards.
To maintain ISO certification, we would be audited annually and recertified every three years. Internal audits of each element are conducted once a year by our employees. We focus on quality on a daily basis.
The products that are designed to satisfy the needs and expectations of customers are developed by dedicated Research & Development (R & D) professionals and tested with end users before launching.
A large amount of our resources are spent on R & D of our products and processes. range products are available at all hardware & paint shops near you.